Employment Verification

Frequently asked questions

• How is employment verification completed?

  Employment verification is completed by our verification specialists. First, they conduct a database search of over 813 million employee records provided from over four million employers. If a record still needs verification after this initial step, the verification specialist attempts to connect with a certified HR or accounting department contact to gather first-hand records. If employer-sourced records are not available, our team pursues other avenues for verification. To streamline monitoring, we log each attempt at contact and include them all in the order dashboard.

• Why is it difficult to obtain subjective information from previous employers?

  Due to various laws and employer policies, organizations will limit disclosure of previous employment information to objective facts only, consisting of dates of employment and titles. The availability of salary, ability to rehire, reason for leaving and some subjective questions can be limited.

• Why are some employment details missing?

  Some employment details may be missing due to organizational policy limits on the disclosure of information other than objective facts. An individual’s salary, ability to rehire, and reason for leaving don’t always qualify as objective. This may only provide employers with dates of employment and titles within the employment verification.

  Local and state laws can also restrict the disclosure of some information. Columbus, OH, for example, places restrictions on salary history inquiries from employers in most circumstances. For specifics on your area, consult your legal counsel.

• What if an employer cannot be reached or no longer exists?

  In some circumstances, an employer may no longer exist. First, we attempt to verify past employment with the prior business owner. If we cannot reach the prior owner, we can validate the business is closed using a reliable source, such as the Secretary of State. All sources used are noted with our findings.

• Are there extra fees for employment verifications?

  There are sometimes extra fees for employment verifications. It’s common for HR departments to archive employment data for an individual with a third-party partner. Those hosts often charge access fees to acquire that information.

• How do integrations impact the verification process?

  Integrations impact the verification process by streamlining ordering and reducing manual entry errors. ATS and HRIS platforms help to accelerate turnaround and improve consistency by standardizing applicant data acquisition and process results.