Case Studies: Hospitality Industry

Housekeeping staff

Number of employees: 150,000 / Locations: Over 2,000 locations in 150 countries

CHALLENGES

Based on corporate security initiative, the marketing, travel and hospitality company needed to bolster control access of defined sensitive information, including background check information. With a variety of subsidiary and corporate owned locations, the company wanted to eliminate the possibility of their employees accessing background check information from home or location other than within the company.

SOLUTION

Verified Credentials customizable security access levels provides strict access to defined business units and staff. Verified Credentials consulted with the company and developed methods to lock down certain candidate data by location and time. Two new controls were then developed for the decentralized staff based on the two new business rules:

Access defined by business sites (based on IP address)
Access within user-defined hours on designated days

RESULTS

The expectations for heightened data security were satisfied by a custom solution designed for their specific needs. The company had peace of mind that the management of and access to background screening information was in compliance with the updated security guidelines.

Hotel staff

Number of employees: 3,500 full-time and 10,600 seasonal / Locations: 20+

CHALLENGES

Different recruiting systems across multiple locations created a cumbersome, time-consuming and labor-intensive background screening process. The Client needed a more efficient, cost-effective system implemented within 30 days.

SOLUTION

With Verified Credentials’ proprietary candidate portal and background screening management platform, the Client now enjoys one efficient, easy-to-use screening process that saves time, money and stress.