Company Leadership

Andrew Neblett

Chief Executive Officer

Andrew oversees all facets of the company, from strategic planning to day-to-day operations. His leadership centers on fostering a robust culture focused on taking care of our customers and team members and striving to be the best at everything we do. Additionally, he plays a pivotal role in shaping the company’s vision and leads merger and acquisition initiatives. With over 20 years of experience in building data and technology companies, Andrew joined the Verified Credentials team in November 2023.

Chad Ross

President

Chad devotes most of his time to managing the vision and long-term goals of the company. He leads the organization in the development and deployment of business strategies. Leveraging his passion for technology, Chad also helps to keep Verified Credentials efficient and on the cutting edge. Chad began his career in background screening in 1996. He joined the Verified Credentials team in 1998 and has served as President since 2007.

Will Uban

Chief Operating Officer

Will oversees the overall fulfillment of background screening services, supply chain management and customer support. He provides an in-depth understanding of our screening services and technology solutions to help our clients meet their business goals. Will develops initiatives to enhance the level of service, support, and reliability – with the ultimate goal of delivering an exceptional customer experience. Will joined the Verified Credentials team in 2014.

Brian Chapman

Chief Revenue Officer

Brian Chapman has over 27 years of industry experience. He is a Founding Member of the Professional Background Screeners Association (PBSA) and has served as Chairman of the Background Screening Credentialing Council. Brian and his wife Kandi previously owned MBI Worldwide, recognized as a top background check company by HRO Today Magazine. He has been named an HRO Today Magazine Superstar for the past four years. Brian is also involved with the CEO Council of Tampa Bay and the University of Tampa Board of Fellows.

Felica Hazuka

Chief Networks Officer

Felica Hazuka has been serving executive leaders and HR professionals for over 20 years. She began her career as an HR professional and transitioned to serving the profession at an HR chapter, volunteering at both state and national levels. Felica has held a Professional in Human Resources (PHR) certification since 2006. She joined One Source The Background Check Company in 2011, progressing through several roles, and was promoted to CEO in 2018, later becoming President in 2023. In 2025, Felica is focusing on building powerful solutions that serve a broad network of consumers. She is also actively involved in YPO Nebraska as a forum officer and is slated to be a board officer for 2025-2026.

Nicole Kiefer

Chief Strategy Officer

Nicole Kiefer joins Verified Credentials as a seasoned executive with over 20 years of experience in driving growth, profitability, and operational excellence. Her leadership style is rooted in quantitative operations, stakeholder engagement, and continuous innovation. Previously, Nicole served as President of CredentialCheck, delivering record-breaking profits, and held leadership roles at Ticketmaster and the Detroit Lions. A recognized thought leader, she has volunteered on multiple boards, been an HR panelist at Wayne State University and Walsh College, and published articles for SHRM on transforming company culture.

Joe Santos

Chief Financial Officer

Joe Santos joined Verified Credentials as CFO on November 4, 2024. Previously, he was VP of Finance at Thomson Reuters, where he directed FP&A for a half-billion-dollar global P&L and facilitated M&A due diligence and integration. Before Thomson Reuters, Joe was a management consultant with Deloitte. As CFO, Joe aligns and streamlines the finance function across our business, driving a culture of speed, rigor, and simplicity. He holds an MBA from the University of Notre Dame.

Clare Horvik

Vice President of Marketing

Clare guides the voice and brand of the company, shaping the conversation about background screening and highlighting its business impact. She fuels the content development engine with strategic insights, unique research, and target-driven campaigns. Among other initiatives, Clare leads new product releases, develops training and education programs, and is always on the lookout for new ways to share Verified Credentials’ experience with our clients. Clare joined the Verified Credentials team in 2006.

Laura Schorn

Vice President of Human Resources

Laura oversees key talent functions, including recruiting, training, compensation, benefits, and strategic workforce planning. She defines the employment brand, directs onboarding and training programs, and elevates talent sourcing and retention initiatives. As a key advisor to the senior leadership team, Laura sets human resources policies, stays on top of labor law compliance, is instrumental in workplace dynamics and culture. Under Laura’s three decades of leadership, the company has hired hundreds of team members as Verified Credentials expands to new roles and service offerings. Laura joined the Verified Credentials team in 1993.

Mike Schrandt

Vice President of IT Infrastructure

Mike oversees the IT infrastructure of Verified Credentials, championing high-performing applications and teams through strategic upgrades, troubleshooting, and maintenance. He leads information security system and controls, managing milestones and goals to meet rigorous security measures to keep consumer and business information safe and secure. Mike also leverages emerging technologies and enhancements to strengthen and streamline systems and solutions companywide. Mike joined the Verified Credentials team in 2021.

Gary Nothom

Vice President of Engineering

Gary directs the technology initiatives for our in-house software development team, including new product development, large-scale interfaces with technology partners, and technical infrastructure. He has a keen ability to understand complex business rules to build innovative workflow solutions for our clients. Gary joined the Verified Credentials team in 2022.

Tim Davis

Executive Vice President – Strategic Projects

Tim leads the research, coordination, and implementation of strategic business projects. With nearly two decades of background screening experience, Tim delivers subject matter expertise and serves as a thought partner to the executive team to drive key business priorities forward. Tim acts as a liaison between competing initiatives, timelines, and constraints to ensure strategic objectives are successfully achieved. Tim joined the Verified Credentials team in 2005.