Case Studies: Financial Industry

Financial planner

Number of employees: Thousands worldwide / Locations: 100,000 locations in 190 countries

CHALLENGES

The international money order and financial services company faced criminal screening requirements in a jurisdiction that requires a specific release form. In Georgia, the Georgia Criminal Investigation Center (GCIC) requires a release form be completed before processing the search. However, the process required a manual form be completed and signed by the candidate, resulting in increased processing and turnaround times.

SOLUTION

Verified Credentials worked with the company to implement an electronic GCIC release within Verified’s web-based system that allowed all Georgia employees to complete and sign the form online when providing their other credentials. What was once a manual process, Verified credentials was able to streamline by implementing a digital release complete with e-signature capabilities.

RESULTS

The financial services company no longer had to distribute and collect the required hard copies of the GCIC form to Georgia candidates. By working with their criminal vendor network and developing a digital version of the signed release, Verified Credentials was able to save many labor hours, as well as accelerate the hiring process for its Georgia locations.