Discover the best background check workflow solutions for healthcare companies. Find out what screening workflow solutions can help your healthcare organization.

How can healthcare employers improve candidate experience during screening?

Healthcare employers can improve candidate experience during screening by partnering with a trusted background check provider. A mobile-optimized platform and easy-to-reach customer support should be top priorities to maintain a positive applicant experience. Of course, internal HR user experiences are also important. This article identifies beneficial features and workflow solutions for healthcare background checks.

Key Takeaways

• The applicant experience is an integral aspect of healthcare background screening.

• Automations provide a significant boost to an HR team’s ability to review candidates.

• Background checks can be ordered en masse through bulk screening.

What features should healthcare organizations look for in screening software?

Features that healthcare organizations should look for in screening software include an accessible system, automation capabilities, documentation management, compliance support, integrations, and analytics.

User-friendliness

UI and UX are two of the largest contributions to user and candidate experience. To account for users who are less technically inclined, the background screening platform should include clear instructions and recognizable icons, buttons, and indicators to help guide the experience. Similarly, candidate portals should include clear navigation to keep applicants engaged and moving through the process. Mobile inclusiveness should be a top priority as well, as 16% of U.S. adults are “smartphone-only” internet users (Pew Research Center) and 54% of applicants complete their background checks on mobile devices, according to internal data.

Automations

Automated systems that centralize applicant tracking, send reminders, and streamline adverse action processes go a long way toward simplifying healthcare background screening. Real-time status updates and auto-reminders reduce the need for HR follow-ups, while adjudication workflows can streamline a multistep process to a single click.

Document management

Background checks require a handful of documents for every candidate. Disclosures, authorization forms, and adverse action records (if taken) create a busy workload to manage. Storing them electronically in one system eases the administrative burden immensely.

Compliance assistance

Preparing for compliance audits takes more than just document management. Location- and role-based customization options allow organizations to meet the requirements of their jurisdictions or specific roles. Comprehensive audit trails then provide a timeline of updates to candidate background checks, supporting audit readiness.

ATS/HRIS integrations

No HR tech stack is complete without integration capabilities. Automatically processing applicants into the background check phase of hiring saves valuable time in the long run. Connected systems have the added benefit of feeding directly into tracking and reporting.

Analytical capabilities

Centralized applicant tracking significantly helps with data-driven decision-making. The power to identify bottlenecks, track KPIs, and benchmark goals allows healthcare organizations to work towards and maintain hiring goals.

When should healthcare organizations use automated adjudication workflows?

Healthcare organizations can use automated adjudication workflows to enforce consistent review standards. Color-coding results based on objective criteria allows review teams to make decisions and take the next steps quickly, significantly reducing the time it takes to finalize the hiring process.

How do healthcare systems manage high-volume screening efficiently?

Healthcare systems manage high-volume screening efficiently by:

• Outlining clear background check guidelines for each location and role and maintaining background check packages to apply to each.

• Using a platform that supports multi-location ordering.

• Working with a provider with a bulk screening solution for large rescreening projects.

• Employing automation tools to reduce time-to-hire.